+215-627-3100
+215-627-3100

Non-Discrimination in Services Policy Statement

Admissions, the provisions of services, and referrals of clients shall be made without regard to race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin (including Limited English Proficiency), age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectionate or sexual orientation, and differences in sex), and retaliation.

Program services shall be made accessible to eligible persons with disabilities through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment redesign, the provision of aides and the use of alternative service delivery locations. Structural modifications shall be considered only as a last resort among available methods. Any individual/foster parent/client/consumer/student (and/or their guardian) who believes they have been discriminated against, may file a complaint of discrimination with:

Council of Spanish Speaking Organizations

141 E. Hunting Park Ave Philadelphia, PA 19124
215-627-3100 Ext 219
Kaywana.broomer@elconcilio.net
(Within 24 hours from the date of incident)

Commonwealth of Pennsylvania

Department of Human Services Bureau of Equal Opportunity
Room 225, Health & Welfare Building
P.O. Box 2675 Harrisburg, PA 17120
Inquiries: (717) 787-1127
Email: RA-PWBEOAO@.pa.gov
(Within 90 days from the date of incident)

Pennsylvania Human Relations Commission

333 Market Street, 8th Floor
Harrisburg, PA 17101
www.phrc.pa.gov/Complaints/Pages/How-to-File-a-Complaint.aspx
Inquiries: (717) 787-4410
TTY users only: (717) 787-7279
(Within 180 days from the date of incident)

Office for Civil Rights

U.S. Department of Health and Human Services Centralized Case Management Operations
200 Independence Avenue, S.W. Room 509 HHH Bldg Washington, D.C. 20201
Customer Response Center: (800) 368-1019
TDD: (800) 537-7697
www.hhs.gov/ocr/complaints
Email: ocrcomplaint@hhs.gov
(Within 180 days from the date of incident)