Current Openings at Philadelphia Department of Health

CITY OF PHILADELPHIA
DEPARTMENT OF PUBLIC HEALTH
DIVISION OF DISEASE CONTROL (DDC)
(June 2020)
POSITION TITLE: COVID-19 Social Worker

GENERAL DESCRIPTION
The Philadelphia Department of Public Health (PDPH), through its newly created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and developing appropriate mitigation strategies. In order to do this, PDPH is expanding its surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. As the lead agency responding to this public health crisis in Philadelphia, this Division will also work to educate residents on COVID-19, develop policies to slow the spread of disease, manage isolation & quarantine sites, provide infection control guidance to healthcare institutions and work with partners to address other public health issues related to COVID-19 as they arise in the City of Philadelphia.
A large component of surveillance and response activities is isolation of ill individuals and quarantine of exposed individuals to ensure disease incidence remains low. There are several challenges associated with isolation and quarantine measures for people who are experiencing homelessness, addiction, mental health conditions, intellectual disabilities and others. PDPH, with other city agencies, has expanded capacity to provide temporary accommodation for these people to observe them through their isolation or exposure period.
This position is full-time, Monday through Friday, with occasional work after hours and on weekends to support response activities. The position is grant funded for a minimum of one year. Overtime compensation may be available based on evolving response. Continuation of the position is dependent on sustained grant funding.
SPECIFIC DUTIES
• Coordinate with providers, social workers at healthcare facilities and leadership at shelters, group homes, and other congregate settings to assess an individual’s needs and determine whether they meet criteria for admission to temporary COVID housing.
• Work with staff at COVID housing facilities to secure a room for individuals after being evaluated by a provider.
• Follow up regularly with individuals to ensure their needs are being met while temporarily housed in our facility. This might include purchasing medications or other supplies and delivering them to the COVID housing facility and working with facility management to make adjustments as necessary.
• Coordinate with Office of Homeless Services to assist individuals in finding alternative housing and ensure they are healthy enough to return to living in a congregate setting
• Advise shelters experiencing outbreaks on when to refer individuals to us and work with an Infection Control Expert to inform them how best to prevent the spread of disease in their facility.
REQUIRED QUALIFICATIONS
• Bachelor’s degree, preferably in public health or biologic/social science along with demonstrated interest in social work and experience with community engagement.
o Masters degree in social work preferred
• Excellent communication and organizational skills, and attention to detail
• Ability to interact appropriately and effectively with a wide range of persons
• Candidates should have strong critical thinking skills, excellent English language skills, including composition, grammar, and public speaking
• Experience conducting telephone-based or in-person interviews and Spanish language fluency are advantageous.
• Computer skills are necessary and should include the ability to access and navigate various databases and software programs following training
• Flexibility, professionalism and the ability to manage multiple projects simultaneously are highly valued attributes
• Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration in a dynamic urban health department
• Valid driver’s license is required in order to facilitate local travel
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 50 to 75 percent of the time. The position may require some travel and occasional participation in off-site functions. The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
SUPERVISION
This position reports directly to the Isolation & Quarantine Program Manager.
SALARY AND BENEFITS
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
Download Complete Job Description Here
CITY OF PHILADELPHIA

POSITION TITLE: Isolation & Quarantine Program Assistant

GENERAL DESCRIPTION
The Philadelphia Department of Public Health (PDPH), through its newly created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and developing appropriate mitigation strategies. In order to do this, PDPH is expanding its surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. As the lead agency responding to this public health crisis in Philadelphia, this Division will also work to educate residents on COVID-19, develop policies to slow the spread of disease, manage isolation & quarantine sites, provide infection control guidance to healthcare institutions and work with partners to address other public health issues related to COVID-19 as they arise in the City of Philadelphia.
A large component of surveillance and response activities is isolation of ill individuals and quarantine of exposed individuals to ensure disease incidence remains low. There are several challenges associated with isolation and quarantine measures for people who are experiencing homelessness, addiction, mental health conditions, intellectual disabilities and others. PDPH, with other city agencies, has expanded capacity to provide temporary accommodation for these people to observe them through their isolation or exposure period. The Isolation and Quarantine Program Assistant will provide administrative and logistical support to Isolation and Quarantine initiatives. This includes tracking program objectives, coordinating trainings, documenting meetings and working closely with the Program Manager to ensure activities are successfully executed. This position is full-time, Monday through Friday, with occasional work after hours and on weekends to support Program activities. The position is grant funded for a minimum of one year. Continuation of the position is dependent on sustained grant funding.
SPECIFIC DUTIES
• Assist the Isolation & Quarantine Manager in coordinating with other city agencies to understand, track and report on the status of isolation & quarantine sites in the city
o Accompany program management to meetings with representatives from other city agencies and Division leadership to document minutes and action items
• Conduct research to understand isolation & quarantine strategies that other jurisdictions are developing and summarize findings with relevant staff
• Liaise with IT to ensure that technological needs of program staff are met
• Participate in site visits with the Facilities & Logistics Coordinator to assess potential isolation & quarantine facilities and document findings
• Provide logistical support to isolation & quarantine sites when necessary including managing a line list of current residents, developing and disseminating guidance documents for residents and tracking inventory of medical supplies and other necessary materials
• Develop tracking mechanisms using Microsoft Excel and other databases as needed to ensure the Program is recording expenses, overtime and any other measures that might be needed
• Work closely with social workers, special populations nurses and other program staff to ensure that needs of site residents are met
• Schedule and document meetings, trainings and other events as they occur
• Other duties as assigned by the Isolation & Quarantine Manager
REQUIRED QUALIFICATIONS
• A bachelor’s degree in a science-oriented field from an accredited college or university with an interest in public health or emergency management.
• Two years of work experience in a professional setting preferred
• Working knowledge of Microsoft Office applications
• Attention to detail, excellent communication and organizational skills, and the ability to organize and present information effectively
• Computer skills are necessary and should include the ability to access and navigate various databases and software programs following training
• Applicants should be equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration
• Ability to interact appropriately and effectively with a wide range of persons
o Strong critical thinking skills, excellent English language skills, including composition, grammar, and public speaking
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 50 to 75 percent of the time. The position may require some travel and occasional participation in off-site functions. The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
SUPERVISION
This position reports directly to the Manager of the Isolation & Quarantine Program
SALARY AND BENEFITS
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time.
TO APPLY
At the Philadelphia Department of Public Health, we value health justice. Our work is guided by a commitment to all people’s health and humanity, and we recognize the impact that COVID-19 has on our city's diverse population. We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:
a) People of color,
b) Individuals with disabilities,
c) LGBTQ+,
d) First-generation college students,
e) Individuals from a family that has qualified for federal financial assistance,
f) Other historically underrepresented or marginalized groups.
Applicants who are originally from and live in the Philadelphia area are also strongly encouraged to apply.
To apply, please submit:
1. A resume or CV
2. A cover letter that includes:
- Your experience in or with Philadelphia, if any
- Your past or proposed contributions to diversity, equity, and inclusion
Download full job Description Here
CITY OF PHILADELPHIA

POSITION TITLE: COVID-19 Information Specialist

GENERAL DESCRIPTION
The Philadelphia Department of Public Health (PDPH), through its newly created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and developing appropriate mitigation strategies. In order to do this, PDPH will be expanding the City’s surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. As the lead agency responding to this public health crisis in Philadelphia, this Division will also work to educate residents on COVID-19, develop policies to slow the spread of disease, manage isolation & quarantine sites, provide infection control guidance to healthcare institutions and work with partners to address other public health issues related to COVID-19 as they arise in the City of Philadelphia.
A large component of this response is liaising with the public and external partners to share information and serve as a reliable resource during a time of great uncertainty. PDPH has been managing a call center since March 2020 to answer questions from the public along with the clinical community relating to COVID-19. The goals of the call center are to relay information on access to testing, provide guidance to individuals who test positive, address complicated exposure questions from clinical providers, and answer a variety of other questions from the public, business-owners, providers and anyone else who calls. Additionally, Information Specialists will answer inquiries that come in via email or the PDPH website.
JOB DESCRIPTION
The COVID-19 Information Specialist will be responsible for answering calls, providing information via phone and email, and ensuring that each caller is connected with either the appropriate PDPH program/staff, the appropriate service, or is satisfied with their query. This Call Center is operated out of PDPH six days a week to provide support to the clinical community and the public. This role will be responsible for working call center shifts, monitoring and answering queries from the public that come in via email and the PDPH website, and staying up to date on guidance and protocols.
SPECIFIC DUTIES
• Keep up-to-date on information and resources available in the city and state for providers and general public
• Utilize call center software to efficiently and informatively answer calls from the public and providers, take reports, and transfer appropriate callers and/or information to the appropriate PDPH staff
• Ensure that clinical providers can quickly get into contact with the appropriate staff
• Answer email and website queries from the public
REQUIRED QUALIFICATIONS
• Bachelor’s degree in public health, or other related field, or equivalent work experience in public health communications or call center operations
• Excellent communication and organizational skills, and attention to detail
• Ability to interact appropriately and effectively with a wide range of persons
• Candidates should have strong critical thinking skills, excellent English language skills, including composition, grammar, and public speaking. The ability to communicate in a language other than English is highly valued
• Computer skills are necessary and should include the ability to access and navigate various databases and software programs following training
• Flexibility, professionalism and the ability to manage multiple projects simultaneously are highly valued attributes
• Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration in a dynamic urban health department
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 75 to 100 percent of the time. The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
SALARY AND BENEFITS
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
TO APPLY
At the Philadelphia Department of Public Health, we value health justice. Our work is guided by a commitment to all people’s health and humanity, and we recognize the impact that COVID-19 has on our city's diverse population. We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:
a) People of color,
b) Individuals with disabilities,
c) LGBTQ+,
d) First-generation college students,
e) Individuals from a family that has qualified for federal financial assistance,
f) Other historically underrepresented or marginalized groups.
Applicants who are originally from and live in the Philadelphia area are also strongly encouraged to apply.
To apply, please submit:
1. A resume or CV
2. A cover letter that includes:
- Your experience in or with Philadelphia, if any
- Your past or proposed contributions to diversity, equity, and inclusion

Download Complete Job Information Here
CITY OF PHILADELPHIA
DEPARTMENT OF PUBLIC HEALTH
DIVISION OF DISEASE CONTROL (DDC)
(July 2020)
POSITION TITLE:Pediatric Guidance Clinician

PROGRAM AREA: Division of COVID Containment, Logistics

GENERAL DESCRIPTION
The Philadelphia Department of Public Health (PDPH), through its newly-created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and determining appropriate mitigation strategies. In order to do this, PDPH will be expanding the City’s surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. This involves working closely with laboratories and healthcare institutions to increase access to rapid testing and building systems that enable consistent data sharing among relevant partners.
The Pediatric Guidance Clinician is responsible for providing support to ongoing COVID-19 response activities, with a specific focus on provision of guidance to pediatric providers and school-based health operations. This position will work closely with these partners to provide guidance on how best to mitigate the spread of COVID-19 and protect the public. This position will address questions regarding testing, vaccines, isolation and quarantine, infection control, personal protective equipment and other clinical concerns that may arise as this crisis unfolds.
This position is full-time, Monday through Friday, with occasional work after hours and on weekends to support Program activities. The position is grant funded for a minimum of one year. Continuation of the position is dependent on sustained grant funding.
SPECIFIC DUTIES
• Stay up to date on the latest medical and clinical literature around the diagnosis, care, treatment, and risk factors associated with COVID-19
• Serve as a resource for pediatric providers and school-based health staff to consult with and be available to answer questions regarding high-risk cases, guidance, or exposures
• Work with pediatric providers and school-based health staff to address gaps in infection control and provide resources to prevent outbreaks and slow the spread of COVID-19 in their facilities
• Work with our clinical team to contribute to concise guidance addressing relevant COVID-19 public health and medical issues to be used by COVID-19 Case Investigation and Contact Tracing teams, the public, healthcare workers, and others. Examples of guidance already developed by our staff can be found here: https://www.phila.gov/programs/coronavirus-disease-2019-covid-19/guidance/
REQUIRED QUALIFICATIONS
• Bachelor’s degree in Nursing or a related healthcare field
• Master’s degree in Physician Assistant Studies, advanced Nursing Studies, or Public Health or related field preferred
• Two to three years of experience in healthcare or public health-related field
• Excellent communication and organizational skills, and attention to detail
• Ability to interact appropriately and effectively with a wide range of persons
• Demonstrated critical thinking skills; excellent English language proficiency; strong verbal and written communication skills.
• Strong competency with computer skills is necessary and including accessing navigating various databases and software programs following training
• Flexibility, professionalism and the ability to manage multiple projects simultaneously are highly valued attributes
• Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration in a dynamic urban health department
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This job is estimated to be 90% remote work (work-from-home). The position may require some travel and occasional participation in off-site functions. The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
SUPERVISION
This position reports directly to the Logistics Program Manager.
SALARY AND BENEFITS
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
TO APPLY
At the Philadelphia Department of Public Health, we value health justice. Our work is guided by a commitment to all people’s health and humanity, and we recognize the impact that COVID-19 has on our city's diverse population. We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:
a) People of color,
b) Individuals with disabilities,
c) LGBTQ+,
d) First-generation college students,
e) Individuals from a family that has qualified for federal financial assistance,
f) Other historically underrepresented or marginalized groups.
Applicants who are originally from and live in the Philadelphia area are also strongly encouraged to apply.
To apply, please submit the following to kathleen.fries@phila.gov :
1. A resume or CV
2. A cover letter that includes:
- Your experience in or with Philadelphia, if any
- Your past or proposed contributions to diversity, equity, and inclusion
Email To kathleen.fries@phila.gov

Download Complete Job Description Here
CITY OF PHILADELPHIA
DEPARTMENT OF PUBLIC HEALTH
DIVISION OF DISEASE CONTROL (DDC)
(July 2020)

POSITION TITLE:Outreach Specialist
PROGRAM AREA: COVID-19 Containment, Logistics
GENERAL DESCRIPTION
The Philadelphia Department of Public Health (PDPH), through its newly created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and developing appropriate mitigation strategies. In order to do this, PDPH will be expanding the City’s surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated.
As the lead agency responding to this public health crisis in Philadelphia, this Division will also work to educate residents on COVID-19, develop policies to slow the spread of disease, manage isolation & quarantine sites, provide infection control guidance to healthcare institutions and work with partners to address other public health issues related to COVID-19 as they arise in the City of Philadelphia. All of the interventions implemented by this Division will build upon existing public health infrastructure in the City of Philadelphia to lay the foundation for future public health surveillance efforts.
The Outreach Specialist is responsible for supporting communications and outreach efforts related to the COVID-19 response. The Outreach Specialist will work with testing sites, health centers, and service provider agencies to ensure that all communities and residents of Philadelphia are aware of COVID-19 services available in the city.
This position is full-time, Monday through Friday, with occasional work after hours and on weekends to support Program activities. The position is grant funded for a minimum of one year. Continuation of the position is dependent on sustained grant funding.
SPECIFIC DUTIES
• Work with the Outreach Coordinator and Partnerships Coordinator to support the Division’s outreach plan and strategies.
• Develop and maintain relationships with community-based organizations and service provider agencies.
• Identify effective channels of communication for reaching targeted audiences, including identification of non-mainstream methods to promote important preparedness and emergency response information to at-risk or socially isolated populations.
 
REQUIRED QUALIFICATIONS
• Bachelor’s degree in public health or related field preferred, with an emphasis on health communications or another relevant field from an accredited college or university
• Previous non-profit or government experience preferred
• Experience in community-based outreach, health education, and/or experience in risk communication activities in a public health or health services agency
• Attention to detail, excellent communication and organizational skills, and the ability to present information effectively to a variety of audiences.
• Excellent English language skills, including composition, grammar, and public speaking, and proficiency in Microsoft Office applications. Desktop publishing or graphic design skills are a plus.
• Equally comfortable working individually and within a team environment.
• Flexibility, professionalism and the ability to manage multiple projects simultaneously • Fluency in languages other than English is also desirable

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 50 to 75 percent of the time. The position may require some travel and occasional participation in off-site functions. The position requires responding to public health emergencies and some after-hours activities to accommodate training and exercise activities.
SUPERVISION
This position reports directly to the Outreach Coordinator, Division of COVID-19 Containment.
SALARY AND BENEFITS
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
TO APPLY
At the Philadelphia Department of Public Health, we value health justice. Our work is guided by a commitment to all people’s health and humanity, and we recognize the impact that COVID-19 has on our city's diverse population. We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:
a) People of color,
b) Individuals with disabilities,
c) LGBTQ+,
d) First-generation college students,
e) Individuals from a family that has qualified for federal financial assistance,
f) Other historically underrepresented or marginalized groups.

Applicants who are originally from and live in the Philadelphia area are also strongly encouraged to apply.
To apply, please submit the following to kathleen.fries@phila.gov :
1. A resume or CV
2. A cover letter that includes:
- Your experience in or with Philadelphia, if any
- Your past or proposed contributions to diversity, equity, and inclusion

Email to kathleen.fries@phila.gov
Download Complete Job Description Here
CITY OF PHILADELPHIA
DEPARTMENT OF PUBLIC HEALTH
DIVISION OF DISEASE CONTROL (DDC)
(July 2020)
POSITION TITLE:COVID-19 Program Assistant

PROGRAM AREA: Division of COVID Containment, Logistics

GENERAL DESCRIPTION
The Philadelphia Department of Public Health (PDPH), through its newly created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and determining appropriate mitigation strategies. In order to do this, PDPH will be expanding the City’s surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. This involves working closely with laboratories and healthcare institutions to increase access to rapid testing and building systems that enable consistent data sharing among relevant partners.
JOB DESCRIPTION
The COVID-19 Program Assistant will work with the Epidemiology Program to ensure that data is collected, entered, and cleaned, and administrative tasks are completed. This will involve working closely with management to identify administrative needs and complete them in a timely manner.
SPECIFIC DUTIES
• Collect surveillance data
• Assist in data entry and data cleaning
• Develop agendas, timelines, checklists and organize folders and files, make copies, organize and prepare for meetings
• Other duties as assigned
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 50 to 75 percent of the time. The position may require some travel and occasional participation in off-site functions. The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
SALARY AND BENEFITS
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
TO APPLY
At the Philadelphia Department of Public Health, we value health justice. Our work is guided by a commitment to all people’s health and humanity, and we recognize the impact that COVID-19 has on our city's diverse population. We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:
a) People of color,
b) Individuals with disabilities,
c) LGBTQ+,
d) First-generation college students,
e) Individuals from a family that has qualified for federal financial assistance,
f) Other historically underrepresented or marginalized groups.
Applicants who are originally from and live in the Philadelphia area are also strongly encouraged to apply.
To apply, please submit the following to kathleen.fries@phila.gov :
1. A resume or CV
2. A cover letter that includes:
- Your experience in or with Philadelphia, if any
- Your past or proposed contributions to diversity, equity, and inclusion
Email To kathleen.fries@phila.gov

Download Complete Job Description Here

CITY OF PHILADELPHIA

DEPARTMENT OF PUBLIC HEALTH

DIVISION OF COVID-19 CONTAINMENT

(September 2020)

POSITION TITLE: Outbreak Manager

 

PROGRAM AREA:  Division of COVID-19 Containment, Logistics Branch

 

GENERAL DESCRIPTION

The Philadelphia Department of Public Health (PDPH), through its newly-created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and determining appropriate mitigation strategies. In order to do this, PDPH will be expanding the City’s surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. This involves working closely with laboratories and healthcare institutions to increase access to rapid testing and building systems that enable consistent data sharing among relevant partners.

 

The Outbreak Manager is responsible for coordinating and overseeing the Division’s response to emergent COVID-19 outbreaks within the city of Philadelphia. Working closely with our Operations and Logistics branches, the Outbreak Manager will liaise with public and community organizations, as well as internal staff to identify needed support measures and organize resources.  

 

This position is full-time, Monday through Friday, with occasional work after hours and on weekends to support Program activities. The position is grant funded for a minimum of one year. Continuation of the position is dependent on sustained grant funding.

 

SPECIFIC DUTIES

  • Plan, administer, and coordinate COVID-19 outbreak responses
  • Coordinate with internal and external partners to organize outbreak response and containment measures
  • Manage and deploy field team for rapid testing sites and other in-person response activity
  • Liaise with Testing Program Manager and division leadership to establish response priorities and needs
  • Collaborate with Planning Manager to develop response plans and resources to operate clinics
  • Coordinate with logistics program staff to stockpile, organize, and deploy response supplies and resources
  • Communicate with internal branch managers
  • Other duties as assigned

 

REQUIRED QUALIFICATIONS 

  • Bachelor’s degree in Public Health or related field required
  • Advanced degree in Public Health or related field preferred
  • 3 to 5 years of experience in healthcare, public health, project management or related field
  • Excellent organizational skills and attention to detail
  • Ability to interact effectively with a wide range of individuals
  • Demonstrated critical thinking skills; strong verbal and written communication skills.
  • Flexibility, professionalism and the ability to manage multiple projects simultaneously
  • Comfortable working within a fast-paced team environment that emphasizes interdisciplinary collaboration in a dynamic urban health department

 

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

This job in an in-office role. The position may require some travel and occasional participation in off-site functions.  The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice. 

 

SUPERVISION

This position reports directly to the Chief of Staff

 

SALARY AND BENEFITS

Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.

 

TO APPLY 

At the Philadelphia Department of Public Health, we value health justice. Our work is guided by a commitment to all people’s health and humanity, and we recognize the impact that COVID-19 has on our city's diverse population. We are dedicated to building a staff that reflects the diversity of Philadelphia. We encourage applications from individuals who identify with one or more of the following groups:   

 

a) People of color,  

b) Individuals with disabilities,  

c) LGBTQ+,  

d) First-generation college students,  

e) Individuals from a family that has qualified for federal financial assistance

f) Other historically underrepresented or marginalized groups. 

 

Applicants who are originally from and live in the Philadelphia area are also strongly encouraged to apply. 

 

To apply, please submit the following to christine.morando@phila.gov : 

  1. A resume or CV  
  2. A cover letter that includes:
    - Your experience in or with Philadelphia, if any
    - Your past or proposed contributions to diversity, equity, and inclusion

Please Download the Complete Description Here

Mobile Device Support Technician:

Job description:   Mobile device support technician with initiative and motivation needed to provide smartphone end-user support for Android smartphones and assist with the upgrade rollout of 4,745 to City employees. The Mobile device support technician will also assist with mobile phone orders, auditing and distribution.

Roles & Responsibilities:

  • Knowledge of VmWare WorkSpace One 
  • Provide 1st & 2nd level support on all smartphone device issues pertaining to WorkSpace One (WS1) enrollment, email connectivity and re-enrollment
  • Troubleshoot connectivity and data service issues with smartphones, cellphones, laptops, tablets and mifis
  • Knowledgeable with mobile device upgrades and migration processes
  • Android and iOS knowledge
  • Order phones and accessories through vendor portals
  • Experience with working as part of a team in a business environment as a Team player
  • Familiar with enterprise helpdesk ticketing system
  • Intermediate level understanding of Smartphone functionality, setup of email and mobile phone activation 
  • Handle multiple orders, with interruptions and escalations during the business day, organized to track each order in an organized way to minimize mistakes
  • Ability to walk mobile users through the enrollment process over the phone

Competencies:

  • Customer service
  • Time management 
  • Critical thinking and problem solving
  • Ability to multi-task and work in a fast-paced environment
  • Excellent communication skills - inbound and outbound phone calls in a professional manner, writing and replying effective emails
  • Strong administrative skills
  • Experience using Microsoft Excel – includes the beginner and some intermediate Excel topics

Please Download the Complete Description Here

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